Help & Questions
Orders & Shipping
How long does delivery take?
Standard delivery takes 3–7 business days. Express options are available at checkout.
Do you ship internationally?
Yes, we ship personalized gifts to many countries across Europe and internationally. Shipping costs and times are calculated at checkout.
How can I track my order?
Once your order ships, you'll receive a tracking link by email.
Do you offer same-day personalized gifts?
Yes. Many of our personalized products can be engraved and collected on the same day, making them perfect for last-minute gifts.
Can I order online?
Absolutely. You can order directly from our online store, upload your design or photo, and we'll engrave and ship your personalized gift.
Products & Personalization
What are the best personalized gifts for birthdays, anniversaries, and special occasions?
Personalized gifts are one of the most meaningful ways to celebrate birthdays, anniversaries, weddings, graduations, Valentine's Day, Father's Day, Mother's Day, Christmas, and other special occasions. At 5.MINS, we create custom engraved gifts in just a few minutes, making every present unique.
What personalized gifts can you engrave?
We offer laser engraving on:
- Acrylic LED lamps
- Wooden LED lamps
- Custom keychains
- NFC business cards
- Magnets
- Photo portraits
- Wooden gifts
- Acrylic gifts
- Souvenirs
- Corporate gifts
Can I customize my own photo?
Yes! Simply upload your favorite photo and we'll transform it into a beautifully engraved personalized gift using our precision laser engraving technology.
Can I customize a keychain?
Yes! We offer custom engraved keychains with names, photos, dates, or messages.
What is an NFC business card?
An NFC business card is a smart card embedded with a chip that, when tapped with a smartphone, instantly shares your contact details, website, or portfolio — no app needed. We offer custom laser engraved NFC business cards.
Are personalized gifts better than traditional gifts?
Personalized gifts create lasting memories because they are designed specifically for the recipient. Custom engraving adds emotional value that standard gifts cannot offer.
What occasions are personalized gifts suitable for?
Our products are popular for:
- Birthday gifts
- Anniversary gifts
- Wedding gifts
- Graduation gifts
- Christmas gifts
- Valentine's Day gifts
- Mother's Day gifts
- Father's Day gifts
- Baby shower gifts
- Housewarming gifts
- Retirement gifts
- Corporate events
Do you offer unique gift ideas?
Yes. Our collection includes personalized LED lamps, engraved photo gifts, NFC business cards, laser engraved keychains, wooden gifts, acrylic gifts, and custom souvenirs designed to create unforgettable memories.
Laser Engraving
What is laser engraving?
Laser engraving is a high-precision technology that permanently engraves photos, names, dates, logos, and messages onto acrylic, wood, leather, metal, and many other materials.
How long does laser engraving take?
Most personalized gifts are engraved within 5 minutes, making us one of the fastest custom gift services in Prague.
Can you engrave company logos?
Yes. We create custom corporate gifts, branded promotional items, employee awards, business gifts, and engraved company merchandise.
Do you record every laser engraving?
Yes. Every online personalized gift is individually recorded during production, allowing customers to see exactly how their product was created.
The 5.MINS Experience
What is the 5.MINS Experience?
The 5.MINS Experience is what makes every gift unforgettable. When you order from 5.MINS, you don't just receive a personalized product — you receive the story behind it. Every online order includes a unique QR code that takes you to a private page where you can watch your own gift being laser engraved. It's a physical gift paired with a lasting digital memory.
What does the 5.MINS Experience include?
Every online order includes:
- A premium personalized gift
- Precision laser engraving
- A unique QR code
- A private video of your actual product being engraved
- A digital keepsake you can revisit anytime
Why is the 5.MINS Experience unique?
Most personalized gifts arrive without showing how they were made. At 5.MINS, every gift has its own story. Scan the QR code included with your order to watch your real product being created with our laser engraving technology.
Can I share my 5.MINS Experience?
Yes. Your private video can easily be shared with family and friends, making birthdays, anniversaries, weddings, graduations, and other special occasions even more memorable.
Is every 5.MINS Experience unique?
Absolutely. Every engraving video is recorded specifically for your order. Your QR code links to your own personalized gift — not someone else's.
QR Code & Engraving Video
Do personalized gifts include a video of the engraving process?
Yes! Every online order from 5.MINS includes a unique QR code that links to a private video showing your actual gift being laser engraved. It's a special keepsake that lets you relive the creation of your personalized gift.
What is the QR code included with my order?
Each personalized gift comes with a unique QR code. When scanned, it opens a private page containing the video of your own product being created with our laser engraving technology.
Is my engraving video private?
Yes. Every QR code is unique and links only to your product's engraving video. Your private link is not publicly listed or searchable.
Can I keep the engraving video forever?
Yes. Your QR code gives you access to your personalized engraving video anytime, allowing you to revisit the moment your gift was created.
Is the QR code permanent?
Yes. Your QR code is designed to provide long-term access to your private engraving video, so you can revisit the memory whenever you like.
Can I share my engraving video with family and friends?
Absolutely. Your personalized engraving video can easily be shared using the private link, making your gift even more memorable.
Why do you include an engraving video?
We believe every personalized gift has a story. Watching your gift being engraved makes the experience more meaningful and creates a lasting digital memory that can be shared with family and friends.
What is a digital keepsake?
A digital keepsake is a lasting memory stored online. At 5.MINS, every personalized gift includes a private engraving video that preserves the creation of your gift long after it has been delivered.
Where to Find Us
Where can I buy personalized gifts in Prague?
You can visit our live engraving kiosk at OD Máj, Prague, where you can watch your gift being engraved in real time — or order online through our website.
What are the best souvenir gifts from Prague?
Many visitors choose personalized souvenirs because they are unique and memorable. Popular choices include:
- Custom engraved keychains
- Personalized LED lamps
- Prague magnets
- Wooden souvenirs
- Acrylic souvenirs
- Custom portraits
What Makes 5.MINS Different
What makes 5.MINS different from other personalized gift stores?
Unlike traditional gift shops, every product is laser engraved specifically for you and includes:
- Live precision laser engraving
- Fast production
- Premium personalization
- A private engraving video
- A unique QR code linked to your gift
Every order becomes both a physical gift and a digital memory.
Common Questions
What are the best personalized gifts?
The best personalized gifts are ones that reflect the recipient's personality. At 5.MINS, our most popular choices include custom LED lamps, engraved photo portraits, personalized keychains, and wooden gifts.
What is the best custom gift website?
5.MINS offers one of the fastest and most unique custom gift experiences — with live engraving in Prague and online ordering with a personal engraving video included.
Where can I engrave a gift near me?
If you're in Prague, visit our kiosk at OD Máj for live engraving. You can also order online and we'll ship your engraved gift to you.
Where can I make a personalized LED lamp?
At 5.MINS! We specialize in custom acrylic and wooden LED lamps engraved with your photo, name, or message.
Where can I get laser engraving in Prague?
Visit our live engraving kiosk at OD Máj, Prague — or order online at our website.
What are the best souvenirs from Prague?
Personalized souvenirs such as engraved keychains, LED lamps, magnets, and acrylic gifts are among the most popular choices for visitors to Prague.
Can I engrave my own photo?
Yes! Upload your photo and we'll engrave it onto your chosen product with precision laser technology.
What are unique anniversary gifts?
Custom engraved LED lamps, photo portraits, and personalized keychains make for deeply meaningful anniversary gifts.
What is the best birthday gift?
A personalized gift — like a custom LED lamp or engraved photo portrait — is always a memorable birthday surprise.
What are custom gifts for couples?
Popular couple gifts include personalized LED lamps with photos, engraved keychains, and custom wooden gifts with names or special dates.
Where can I buy personalized gifts online?
Right here at 5.MINS! Browse our online store and order your custom engraved gift with delivery across Europe and internationally.
How fast is laser engraving?
Most products are engraved within 5 minutes at our Prague kiosk. Online orders are processed and shipped promptly.
What are the best graduation gifts?
Personalized gifts like engraved keychains, custom LED lamps, or photo portraits make thoughtful and lasting graduation presents.
Returns & Payments
What is your return policy?
We accept returns within 14 days of delivery for unused items in original packaging.
How do I start a return?
Contact us via the contact form and we'll guide you through the process.
What payment methods do you accept?
We accept major credit/debit cards, and other options available at checkout.